As we mentioned in our July blog post, support for Takedown version 2.13 (and all previous versions) is winding down. If you can update to Takedown 3.0, you should do so.
With respect to Takedown version 2.13 (and all previous versions), rosters will not be updated, no more bug fixes will be implemented and support will be offered on a limited basis. Please bear this in mind as you consider renewing your subscriptions.
We strongly encourage all of our users to upgrade to Takedown 3.0 which requires a minimum operating system of iOS 12 on your iPads.