Takedown Scoring and Stats
Known Issues

Current release: 3.5.9 (12/2/2025)

  • 12/5/2025 — In Reports sharing is not working with iPadOS 26.
    Workaround: sharing works on iOS 18
    Plan: will be fixed in 3.5.10

  • 11/24/2025 — in the process of improving the App Store experience, we’ve introduced some bugs. Specifically, (1) subscription expiration date(s) are incorrect, (2) Takedown Store offers a Free Trial in the presence of valid (=future expiration date) subscriptions, (3) Takedown Store shows incorrect auto-renew status, (4) if you change the Apple Account used to purchase subscriptions, the Takedown Store can show unexpected results.
    Workaround: contact us at support@levelchanger.com via Help>>’Ask for Help’. We will manually fix the problem.
    Plan: wrong expiration dates — will be fixed in 3.5.10
    Plan: Free Trial in presence of purchased subs — investigating. Contact us at support@levelchanger.com
    Plan: incorrect auto-renew status — investigating. Contact us at support@levelchanger.com
    Plan: changing Apple ID causes bad Takedown Store — investigating. Contact us at support@levelchanger.com

  • 11/24/2025 — various non-subscription related Error messages that prevent you from using the app
    1. Error message: “The team identifier could not be found”
    Workaround: none, contact us at support@levelchanger.com
    2. Error message: “Getting your data ready” persists for more than five minutes
    Workaround: none, contact us.
    3. Error message: “Network error (such as timeout, interrupted connection or unreachable host) has occurred.”
    Workaround: 1. Force quit Takedown; 2. Verify working Internet connection; 3. launch Takedown; and 4. Log in to Takedown
    Plan: will be improved in 3.5.10
    4. Error message: ‘Database migration connection lost’.
    Workaround: force quit Takedown (instructions) and relaunch
    5. Error message: “Database is not set up correctly.”
    Workaround: update the iPad to release 3.5
    Plan: none, intended behavior. Release 3.4 can not access 3.5 formatted data.

  • 12/8/2025 — not having an Internet connection can make the app inoperable
    Workaround: establish a valid Internet connection and log in.
    Plan: continued investigation.

  • 11/24/2025 — scoring blood time at the beginning of a period can generate multiple BT notations in the scoring transcript
    Workaround: investigating
    Plan: investigating

  • 11/10/2025 — you can’t reformat your data to release 3.5 using an iPad running iOS 15. The reformatting data happens only on one iPad. Once the data is reformatted, any iPad running iOS 15+ can be used as long as it is running release 3.5.
    Workaround: (1) if you have access to an iPad running iOS 16+, log in to Takedown on that iPad to transition to release 3.5, (2) if your iPad is upgradeable to iOS 16+, do the upgrade and retry, and (3) if those options aren’t available, reach out to support@levelchanger.com and we’ll migrate your data to release 3.5.
    Plan: none, it is not be possible to reformat your Takedown data from release 3.4 to release 3.5 format using iOS 15

  • 11/9/2025 — USA Bracketing sourced rosters are incompatible with Takedown version 3.4 and earlier. Trying to download them with release 3.4 will cause a crash.
    Workaround: (1) don’t download USA Bracketing sourced rosters in version 3.4 and earlier or (2) upgrade to Takedown version 3.5
    Plan: none.

  • 2/11/2025 — scoreboard advertising durations are inconsistently applied
    Workaround: none
    Plan: investigating

  • 2/5/2025 — scoring multiple pins in a match was possible in older versions of Takedown. These matches will cause the pin count in certain reports to be overstated.
    Workaround: rescore the match(es) so that there is one pin.
    Plan: none

  • 1/30/25 — getting a notification might stop video recording.
    Workaround: enable Do Not Disturb. Note that this has the undesirable side effect of disabling the “Video Stopped Recording” notification that Takedown sends to your device when the operator puts Takedown in the background while video recording a match.
    Plan: none.

  • 1/30/25 — getting a system alert — low battery warning, for example — stops video recording.
    Workaround: it is possible that enabling Do Not Disturb will prevent system alerts from appearing. Engineering is unable to test this situation.
    Plan: none.

  • 1/23/25 — In Season>Schedule, the camera icon — indicating video is available for an Event — is missing.
    Workaround: none
    Plan: reproducible, none.

  • 1/23/25 — error getting channels from YouTube reported in Manage Video.
    Workaround: in Manage Video, log out of YouTube and log back in to YouTube.
    Plan: not reproducible, none.

  • 1/23/25 — secondary clocks disabled when Undoing back to previous period and match clock is 0:00
    Workaround: add time to match clock.
    Plan: reproducible, none.

  • 1/23/25 — in Settings>>Takedown LIVE, persistent message says “checking for team registration” and match scores aren’t publishing to Takedown LIVE.
    Workaround: log out of Takedown and log back in. In Settings>>Takedown LIVE, enable Takedown LIVE.
    Plan: reproducible. None.

  • 1/16/25 — swiping down and revealing Notifications during video recording will stop the video.
    Workaround: turn off Notifications, don’t swipe down during a match.
    Plan: none

  • 1/13/25 — release 3.4.8 introduced a bug into the scoring of a dual meet double forfeit that causes a crash when the match is uploaded to Trackwrestling.
    Workaround: if you experience a crash uploading to Trackwrestling, go to the Event in Takedown and delete double forfeits in the Event. For a dual meet, use ‘Double Forfeit Unscored Weight Classes” to easily rescore the double forfeits that you deleted.
    Plan: release 3.4.9 fixes the scoring bug for newly scored double forfeits. It does not repair existing matches scored as double forfeits using 3.4.8. That repair needs to be done manually using the workaround above.

  • 11/26/24 — a blank rown can appear when selecting a wrestler from your Roster.
    Workaround: it doesn’t cause any harm, ignore it.
    Plan: reproducible, investigating.

  • 11/18/24 — scoring interface becomes non-functional through some unusual scoring sequence. We’ve seen this twice in the field.
    Workaround: Force quit the app and relaunch.
    Plan: investigating. We don’t know how to reproduce this bug. If you can reliably reproduce it, please reach out to support@levelchanger.com.

  • 11/9/24 — Takedown LIVE. If you publish matches to Takedown LIVE and change the name of your tournament, the matches will appear as two different events.
    Workaround: no workaround. Use the Event checklist before scoring.
    Plan: none

  • 11/9/24 — Takedown LIVE notifications are broken
    Workaround: none
    Plan: none

  • 10/28/24 — Videos appear to be local but they aren’t. They’re in iCloud Photos. During upload to YouTube, this can cause excessive delays as the video first has to be downloaded from iCloud Photos to your iPad before it can be uploaded to YouTube.
    Workaround: don’t use iCloud Photos. It creates multiple problems that are frustrating, unexpected and difficult to diagnose. Turn iCloud Photos off. iCloud Drive is not the same as iCloud Photos and it is OK to leave iCloud Drive enabled. Do not use iCloud Photos.
    Plan: none. Turn iCloud Photos off on your Takedown iPads to avoid frustrating and difficult to diagnose problems.

  • 10/28/24 — Videos disappear from iCloud Photos after deletion from device.
    Workaround: If you delete the local video copy, that deletion persists to all your devices (registered to the same Apple ID) and iCloud Photos. Do not use iCloud Photos to backup your videos. If you want to keep a copy of your original Takedown-recorded videos, find a different method — Dropbox, Google Photos, Google Drive, iCloud Drive, copy to computer or external drive — for retaining your original Takedown-recorded videos. Note: iCloud Photos and iCloud Drive are different Apple services. iCloud Drive is fine as a backup location for your video. iCloud Photos is not. Do not use iCloud Photos on the same iPad as Takedown.
    Plan: none, this is a iCloud Photos limitation.

  • 10/22/24 — Crash after launch on Macintosh
    Workaround:

    • Uninstall Takedown from the Macintosh

    • Delete associated Takedown files manually:

      1. In the Finder navigate to the home folder and open it

      2. To show hidden files, press Command + Shift + . (Note the period here) Hidden files will be in shown as light gray.

      3. Navigate to Library>Containers>Takedown. Move the Takedown folder to the trash and empty the trash.

    • Re-install Takedown from the App Store

    • Launch Takedown

      Plan: reproducible, none

  • 1/24/23 — enabling ‘Guided Access’ iOS feature will cause a crash in Scoring
    Workaround: don’t enable ‘Guided Access’ iOS feature in iPad Settings
    Plan: investigating

  • 1/12/24 — Roster or Opponent Team wrestler edits are not reflected if the wrestler is already loaded as a competitor in Scoring. This does not impact how the wrestler names are saved when the match is complete.
    Workaround: reselect the wrestler in Scoring
    Plan: fix in future release.

  • 1/12/24 — when using an external camera, the image in the viewport is flipped on its vertical axis. This can be disorienting. It does not impact the recorded video, just the image in the viewport
    Workaround: none
    Plan: fix in future release.

  • 11/30/23 — for Signing Up for Takedown, icloud.com email address doesn’t work.
    Workaround: use another email address. A team-focused, Gmail address works best
    Plan: none. Cause is unknown.

  • 11/2/23 — state-specific weight classes in Settings do not automatically update with the most recent value.
    Workaround: force-quit Takedown and relaunch to load any state-specific changes
    Plan: none

  • 6/3/22 — changing your My Team name may not persist to your Takedown LIVE presentation
    Workaround: let us know at support@levelchanger.com and we can manually fix. You can also manually configure your Takedown LIVE appearance in Takedown>>Settings>>Takedown LIVE.
    Plan: reproducible, none